Performance measures | External Research
The Commission’s Infrastructure Performance Measures provide a framework to assess the performance of the UK’s infrastructure systems and the services they provide.
The performance measures are broken down into different domains which look at specific aspects of performance in a way that can be consumed and interpreted for a variety of uses. These domains are as follows: volume of consumption, everyday resilience, quality of user experience, environment and cost. This information is important as it provides a starting point for assessing infrastructure needs and allows for performance to be monitored over time with potential to be compared across sectors and between countries.
For further information about the NIC’s Infrastructure Performance Measures, please refer to the technical annex accompanying this dataset – Technical annex: Measuring infrastructure performance
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Volume of consumption
What is the scale of infrastructure service use?
Volume measures detail how much infrastructure services are used. They do not indicate performance by themselves and are primarily for scale and context, but are useful in conjunction with other performance measures where total levels are important.View Data Set
How reliable are our infrastructure sectors?
Resilience data captures the ability of infrastructure to continue to function effectively in the face of challenges. Everyday resilience covers common disruptions to infrastructure services.View Data Set
How do the infrastructure sectors compare in the emissions they produce each year?
Environment captures measures that indicate the level of greenhouse gas emissions that are emitted by different infrastructure sectors.View Data Set
Quality of user experience
How satisfied are people with infrastructure services?
Quality of user experience focuses on users’ experience of final infrastructure services, and whether those services meet or exceed their expectations.View Data Set
How much do we pay for our infrastructure services?
Cost indicates the affordability of infrastructure services to households, businesses and the public sector.