Ofcom and the government should consider real world user experience data, alongside prediction models, to improve the understanding of how people experience mobile connectivity in different places and identify any significant patterns that need to be addressed. As part of this, consideration should be given to whether Ofcom’s existing reporting on user experience can be extended to provide a more granular view of localised mobile user experience.
Improve users’ experiences of local mobile connectivity
Published: Updated:
Share this article
Related studies
Infrastructure, Towns and RegenerationRecent Articles

Coming up in 2022
This page shows a calendar reflecting the latest expected dates for Commission reports, publications and events. You can also sign up to receive our quarterly newsletter by entering your email address in the box at the very foot of our homepage; or sign up to receive updates specifically on the programme for the second National...

Armitt on drought resilience: fixing leaks, reducing demand, building supply
In a comment piece for The Times’ Red Box, Commission Chair Sir John Armitt today sets out steps to help reduce the risk of future severe drought in England. The piece, reproduced below, argues for further action on identifying leaks, expanding water metering and reducing consumer demand, and building new supply and transfer infrastructure. Sir...

Commission hears from Bristol about city’s infrastructure priorities
Friday last week (22 July) saw Commissioners in Bristol for our fourth regional visit of the summer, meeting the city’s Mayor and local leaders and businesses, and local residents, to understand the city’s infrastructure challenges. After a one-to-one meeting, Sir John Armitt and the Mayor of Bristol Marvin Rees co-hosted a roundtable with representatives from...

West Yorkshire leaders engage on region’s infrastructure goals
Yesterday (5 July) saw Commissioners up in Leeds for our third regional visit of the summer, meeting West Yorkshire leaders and businesses to better understand the city region’s infrastructure priorities. After a one-to-one meeting, Sir John Armitt and West Yorkshire Mayor Tracy Brabin co-hosted a roundtable with representatives from the combined authority, Leeds City Council,...