The Commission will handle personal information in compliance with the relevant data protection law. Any questions about the way that personal data is used by the Commission can be directed to the following address in the first instance:
National Infrastructure Commission, Finlaison House, 15-17 Furnival Street, London EC4A 1AB
Email: [email protected]
Alternatively, the NIC’s Data Protection Officer can be contacted at the same address and email (marked for the attention of the NIC Data Protection Officer).
Our standards for requesting or storing your personal information
When we ask you for personal information, we will:
- make sure you know why we need it
- only ask for what we need, and not to collect too much or irrelevant information
- protect it and make sure nobody has access to it who shouldn’t
- let you know if we share it with other organisations– and whether you can say no, and
- make sure we don’t keep it longer than necessary.
What information does the Commission collect about you?
|What we collect||Why||Our legal justification||Retained for|
|Details you submit using the ‘get in touch’ form on our website||To respond to your enquiry||Your consent||2 years|
|Details you submit when you make a Freedom of Information request||To process and respond to your request||Fulfilling a legal obligation (under the Freedom of Information Act or Environmental Information Regulations)||2 years|
|Details you submit when writing letters, email or other communications||To respond to your correspondence||Necessary for the performance of a task carried out in the public interest||2 years|
How will the information about you be used?
We will only collect personal information when it is necessary to do so. Where personal data is held, we will ensure that it is handled compliantly. Unauthorised persons shall not have access to it and we will not make any information available for commercial use. If you contact us via a contact form or email address, we will only use this information for the purposes intended. You will not receive any subsequent unsolicited communication.
Personal data processing activity
Privacy notices outline the way we process your personal data. Please contact us at [email protected] to request a copy of the relevant Privacy Notice.
The Privacy Notices available are:
- your rights.
Where you have consented to us contacting you, you always have the right to withdraw your consent. You also have the right to ask us:
- for a copy of your personal information;
- to correct information we hold about you;
- not to continue processing information about you.
Any individual can complain to the Information Commissioner if they believe that NIC has failed to properly protect their personal information, or to comply with these rights. The Information Commissioner can be contacted online here: https://ico.org.uk/concerns/handling/ or via:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
To make this site simpler, small data files are placed on your computer. These are known as cookies. Most big websites do this too. They improve things by:
- remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
- remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
- measuring how you use the website so it can be improved to meets your needs.
Cookies are not used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
The Commission uses Google Analytics to collect information about how people use this site, but does so in a way that meets its users’ needs and helps it understand how the site could be improved. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. The Commission does not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. There are also cookies that store basic data on your interactions with WordPress, the CMS running this website.
To learn more about cookies and how to manage them, visit AboutCookies.org.
You can choose not to allow cookies on our website by amending your cookie settings.
The Commission is required to employ adequate technical and organisational security measures to protect your personal information from any loss, destruction, damage or unlawful disclosure. However, no transmission of personal information can ever be guaranteed as secure. Consequently, please note that the Commission cannot guarantee the security of any personal information which you transfer to it or which it transfers to you.