Privacy & Cookies Policy

The information we collect about you when using this website, and how we will protect it.

Your rights

The Commission will handle personal information in compliance with the relevant data protection law. Any questions about the way that personal data is used by the Commission can be directed to the following address in the first instance:

National Infrastructure Commission, 7th Floor, Windsor House, Victoria Street, London, SW1H 0TL

Alternatively, the NIC’s Data Protection Officer can be contacted at the same address and email (marked for the attention of the NIC Data Protection Officer).

Our standards for requesting or storing your personal information

When we ask you for personal information, we will:

  • make sure you know why we need it
  • only ask for what we need, and not to collect too much or irrelevant information
  • protect it and make sure nobody has access to it who shouldn’t
  • let you know if we share it with other organisations – and whether you can say no, and
  • make sure we don’t keep it longer than necessary.

What information does the Commission collect about you?

What we collect Why Our legal justification Retained for
Details you submit using the ‘get in touch’ form on our website To respond to your enquiry Your consent 2 years
Details you submit when you make a Freedom of Information request To process and respond to your request Fulfilling a legal obligation (under the Freedom of Information Act or Environmental Information Regulations) 2 years
Details you submit when writing letters, email or other communications To respond to your correspondence Necessary for the performance of a task carried out in the public interest 2 years

How will the information about you be used?

We will only collect personal information when it is necessary to do so. Where personal data is held, we will ensure that it is handled compliantly. Unauthorised persons shall not have access to it and we will not make any information available for commercial use. If you contact us via a contact form or email address, we will only use this information for the purposes intended. You will not receive any subsequent unsolicited communication.

Personal data processing activity

Privacy notices outline the way we process your personal data. Please contact us at to request a copy of the relevant Privacy Notice.

The Privacy Notices available are:

  • event
  • correspondence
  • procurement
  • research
  • your rights.

Where you have consented to us contacting you, you always have the right to withdraw your consent. You also have the right to ask us:

  • for a copy of your personal information;
  • to correct information we hold about you;
  • not to continue processing information about you.

Any individual can complain to the Information Commissioner if they believe that NIC has failed to properly protect their personal information, or to comply with these rights. The Information Commissioner can be contacted online or by post at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.


To make this site simpler, small data files are placed on your computer. These are known as cookies. Most big websites do this too. They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
  • remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
  • measuring how you use the website so it can be improved to meets your needs.

Cookies are not used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

The Commission uses Google Analytics to collect information about how people use this site, but does so in a way that meets its users’ needs and helps it understand how the site could be improved. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. The Commission does not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. There are also cookies that store basic data on your interactions with WordPress, the CMS running this website.

To learn more about cookies and how to manage them, visit

How do I change my cookie settings?

You can change your cookie preferences at any time by clicking on the ‘C’ icon. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit Google’s opt out page.

Other websites

This website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

Changes to the Privacy Policy

In future, the Commission may make changes to its operations and consequently the privacy policy may be updated. You are encouraged to review it from time to time to stay informed of how the Commission is using your personal information. This privacy policy was last updated on 4 February 2020.

The Commission is required to employ adequate technical and organisational security measures to protect your personal information from any loss, destruction, damage or unlawful disclosure. However, no transmission of personal information can ever be guaranteed as secure. Consequently, please note that the Commission cannot guarantee the security of any personal information which you transfer to it or which it transfers to you.

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